Privacy and Policy

At Goldenparadisebd.com, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with us, or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website.

1. Information We Collect

We may collect different types of personal information from you depending on how you interact with us:

1.1 Personal Information You Provide:

  • Name, email address, phone number, and postal address when you make reservations, place orders, or contact us.
  • Payment information (such as credit/debit card details) when processing online payments for orders or reservations.
  • Any information you provide when subscribing to newsletters, submitting reviews, or participating in contests.

1.2 Automatically Collected Information:
When you visit our website, certain information is collected automatically, including:

  • IP address, browser type, and operating system.
  • Pages you visit, the time spent on our website, and actions you take.
  • Cookies and tracking technologies that enhance your browsing experience.

1.3 Third-Party Information:
If you interact with us through third-party platforms (e.g., Google, Facebook), we may receive certain information as permitted by that platform’s policies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: Process reservations, orders, payments, and customer inquiries efficiently.
  • To Improve Our Services: Analyze website usage, identify trends, and enhance user experience.
  • To Communicate With You: Send confirmation emails, updates, promotional offers, or newsletters (with your consent).
  • To Ensure Security: Protect against fraud, unauthorized access, or illegal activities.
  • To Personalize Content: Provide recommendations based on your preferences and previous interactions.

We will not use your personal information for purposes other than those outlined in this policy without obtaining your consent.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device to recognize you during future visits.

How We Use Cookies:

  • To remember your preferences and settings.
  • To monitor site performance and improve usability.
  • To analyze traffic and gather insights for better content delivery.

You can manage or disable cookies through your browser settings. However, disabling cookies may limit certain features of our website.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share data with trusted third-party partners (e.g., payment processors, delivery services) to fulfill reservations, orders, and other services.
  • Legal Obligations: We may disclose your information to comply with laws, regulations, or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

All third-party partners are contractually obligated to protect your information and use it solely for the services they provide.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes meeting legal obligations, resolving disputes, or enforcing our agreements. Once the retention period expires, your data will be securely deleted or anonymized.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. While we strive to use best practices to secure your data, no method of transmission over the internet is entirely secure.

If you suspect any unauthorized use of your information, please contact us immediately.

7. Your Rights

You have certain rights regarding the personal information we hold about you, including:

  • Access: You may request a copy of the personal data we have about you.
  • Correction: You can request corrections to inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information, subject to legal requirements.
  • Opt-Out: You can unsubscribe from our marketing emails or refuse the use of cookies.

To exercise these rights, please contact us at [email protected]

8. Links to Third-Party Sites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the effective date will be revised accordingly. Please review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

We are committed to ensuring your privacy and providing a transparent, secure experience for all our customers.

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