Welcome to Goldenparadisebd By accessing or using our website [Website URL], placing an order, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all users, including customers, visitors, and anyone accessing our services.

Please read these Terms and Conditions carefully. If you do not agree to any part of these terms, you must refrain from using our services.

1. Definitions

• We refers to Goldenparadisebd , the website, and our services.
• You refers to anyone accessing or using our website, placing orders, or engaging with our services.
• Services refers to food delivery, dine-in, takeout, catering, and related activities provided by Goldenparadisebd.

2. Ordering Policy

• Placing Orders: Orders can be placed through our website, mobile app (if applicable), or by phone. Ensure that all order details, including delivery address, contact information, and food preferences, are accurate.
• Confirmation: Once an order is placed, you will receive a confirmation email, SMS, or notification summarizing your order details. If you do not receive confirmation, please contact us immediately.
• Order Modification: Changes to an order must be made within 10 minutes of placing it. After this period, modifications may not be possible.
• Cancellations: Orders canceled before preparation begins are eligible for a full refund. Once preparation has started, refunds may not be available.

3. Pricing and Payment

• Pricing: All prices listed on our website are in [Insert Currency] and inclusive of applicable taxes unless otherwise specified. Prices are subject to change without notice.
• Payment Methods: We accept payments via credit card, debit card, cash on delivery, and digital payment options (e.g., PayPal, mobile wallets).
• Payment Security: We use secure payment gateways to process all online transactions. Your payment details are not stored on our servers.
• Failed Transactions: If a payment fails but funds are deducted from your account, please contact your bank or payment provider first. If unresolved, contact our customer support team.

4. Delivery Policy

• Delivery Time: We aim to deliver all orders within the specified timeframe; however, delivery times may vary due to traffic, weather, or other unforeseen circumstances.
• Delivery Area: Delivery is available within specific areas. Please check availability for your location before placing an order.
• Delivery Fees: Delivery charges will be clearly stated during the checkout process. Fees may vary based on location.
• Failed Deliveries: If delivery fails due to an incorrect address or the recipient being unavailable, no refunds will be issued. You may collect the order directly from our restaurant.

5. Food Quality and Allergies

• Quality Commitment: We ensure that all food is prepared under strict hygiene and safety standards.
• Food Allergies: Our dishes may contain allergens such as nuts, dairy, gluten, or seafood. Please inform us of any allergies or dietary restrictions before placing your order. While we take precautions, cross-contamination may occur, and we cannot guarantee a 100% allergen-free environment.
• Freshness: We recommend consuming food immediately upon delivery for the best quality and safety.

6. Refund and Returns

For details on our refund and return process, please refer to our Refund and Returns Policy.

7. Use of Our Website

By using our website, you agree to the following:

• You will not use the website for illegal purposes or activities.
• You will not attempt to hack, disrupt, or alter the website’s performance.
• You will not copy, reproduce, or distribute our content without permission.
• You agree to provide accurate and truthful information when creating accounts, placing orders, or communicating with us.

We reserve the right to terminate or restrict your access to our website if you violate these terms.

8. Intellectual Property

All content on our website, including text, images, logos, menus, and graphics, is the intellectual property of Goldenparadisebd or its licensors. You may not copy, reproduce, distribute, or use our content without prior written consent.

9. Limitation of Liability

To the extent permitted by law:

• Goldenparadisebd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
• We are not responsible for delays, damages, or issues caused by third-party delivery services or payment providers.
• Our liability is limited to the value of the order placed by you.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective upon posting on our website. You are encouraged to review this page periodically for updates.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.

13. Contact Information

If you have any questions, concerns, or require clarification regarding these Terms and Conditions, please contact us:

• Restaurant Name: Goldenparadisebd
• Phone: +88 01712 112233
• Email: [email protected]
• Address: Mirpur-10, Dhaka, Bangladesh

Thank you for choosing Goldenparadisebd. We look forward to serving you!